Privacy Policy
Privacy Policy
Last Updated: June 7, 2026At TailorAI (https://TailorAi.me/), operated under the brand Cybeasy ("Company", "we", "us", or "our"), we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register an account, and use our AI-powered business automation services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Saudi Personal Data Protection Law (PDPL).
1. Information We Collect
A. Personal Information You Provide
- Account Information: Name, email address, password, company name, and contact details when you register for an account.
- Payment Information: All financial transactions are handled securely by our reseller Paddle.com. We do not collect or store your credit card numbers, CVV, or bank account details. Paddle collects and processes this payment details under their own privacy policy.
- API Configurations (BYOK): If you utilize the Bring Your Own Key (BYOK) features, you provide your API keys for third-party platforms (e.g., OpenAI, Anthropic). These keys are encrypted at rest and in transit and are used solely to authenticate requests with these providers on your behalf.
B. Usage and Interaction Data
- User-Generated Inputs: Prompts, documents, settings, and guidelines that you feed to the AI agents.
- System Logs: IP addresses, browser type, pages viewed, time spent, and other diagnostic data to ensure system stability and performance.
- Cookies: We use essential cookies to maintain user sessions and preferred language configurations. We also use analytics tools (such as Google Analytics and Meta Events Manager) to optimize marketing campaigns.
2. How We Use Your Information
We process your personal and business data for the following purposes:
- To Provide and Maintain the Service: Authenticating accounts, running AI agents, and routing inputs/outputs.
- To Process Payments: Facilitating subscription billing and credit top-ups through our reseller, Paddle.com.
- To Improve and Optimize: Troubleshooting technical issues, refining user experience, and monitoring application performance.
- To Ensure Safety and Compliance: Detecting and preventing fraudulent activities, unauthorized access, and abuse of the Service.
3. Data Sharing and Third-Party Processors
We do not sell your personal or business data. We only share information with trusted third-party service providers necessary to operate the platform:
- Merchant of Record / Payments: Paddle.com processes billing, tax compliance, and fraud check data.
- AI Model Providers: Inputs/prompts are sent to API providers (such as OpenAI and Anthropic) to generate outputs. These third-party APIs typically do not use data sent via API to train their models (in accordance with their enterprise policies).
- Cloud Infrastructure: Our platform is hosted on secure VPS servers provided by Contabo within highly secure data centers.
4. Data Security & Encryption
We implement industry-standard security measures to safeguard your information:
- All communications between your browser and our servers are encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) (HTTPS).
- Encrypted storage for highly sensitive information, such as your user API keys.
- Regular security reviews and patches of server software and dependencies.
5. User Rights (GDPR & Saudi PDPL Compliance)
Depending on your location, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete personal information.
- Right to Erasure (Right to Be Forgotten): You can request that we delete your personal data from our systems, subject to legal retention obligations.
- Right to Data Portability: You can request that we export your data in a structured, commonly used format.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please email us at info@TailorAi.me.
6. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
7. Contact Us
For any inquiries, requests, or concerns regarding your privacy, please contact our Data Protection representative:
- Email: info@TailorAi.me / info@cybeasy.com
- Mailing Address: Cybeasy, Villa - 167 Al Yasmin 4 Second Floor - First Settlement - New Cairo, Egypt
- Website: https://TailorAi.me/